{"id":13352,"date":"2022-10-24T07:53:06","date_gmt":"2022-10-23T23:53:06","guid":{"rendered":"https:\/\/delyva.com\/my\/?page_id=13352"},"modified":"2023-07-10T14:54:42","modified_gmt":"2023-07-10T06:54:42","slug":"case-study-1-fama","status":"publish","type":"page","link":"https:\/\/staging-website.delyvax.com\/my\/customer\/case-study-1-fama\/","title":{"rendered":"Case Study 1 &#8211; FAMA"},"content":{"rendered":"<p><!-- Builder # --><\/p>\n<h1>FAMA Streamlines Online Delivery System to Scale Ecommerce Services<\/h1>\n<h1>AgroBazaar &#038; AgroXpress<\/h1>\n<p>\n    <a href=\"https:\/\/www.agrobazaar.com.my\/\">Become a seller at AgroBazaar Online<\/a>\n<\/p>\n<hr>\n<p><img decoding=\"async\" src=\"wp-content\/uploads\/agrobazaar-scaled.jpeg\" alt=\"\"><\/p>\n<h2>The Goal<\/h2>\n<div>\n<ul>\n<li>AgroBazaar Online is an eMarketplace initiated by the Ministry of Agriculture and Food Industry (MAFI) and managed by the Federal Agricultural Marketing Authority (FAMA). The platform was created to help producers, manufacturers, and suppliers of agricultural and agro-food products to market and sell their products thru an online channel.<\/li>\n<li>With the changes in consumer behavior towards online purchases, the team needs to ramp up the onboarding process and outreach more merchants within the industry onto Agrobazaar Online.<\/li>\n<li>AgroBazaar Online\u2019s shipping configuration which is set by the merchant has led to difficulties in the onboarding process as each merchant\u2019s requirement and access to the delivery company and its pricing are varies.<\/li>\n<li><strong>\u201cNot only does the non-standardize shipping complicate the merchant onboarding process, but it is also affecting the consumer experience due to higher shipping fees and different delivery SLA by each merchant\u201d<\/strong> \u2013 Izzuddin Isa<\/li>\n<\/ul>\n<\/div>\n<h2>The Solution<\/h2>\n<div>\n<ul>\n<li>When looking for a courier company to standardize the shipping SLA and pricing, the team found Delyva which offers multiple courier and delivery services in a single platform.<\/li>\n<li>Delyva has connected to more than 20 delivery companies that consist of multiple types of delivery services like domestic courier, bulky delivery, instant delivery, and international express.<\/li>\n<li><strong>\u201cWith single integration to Delyva, we will have access to all delivery companies and their services. Onboarding merchant now simplified and it helps consumer conversion too because of the competitive shipping rates offered by Delyva!\u201d <\/strong>\u2013 Izzuddin Isa<\/li>\n<li>AgroBazaar Online is built and integrated with DelyvaNow. Delivery options and their rates are displayed at checkout in real-time. DelyvaNow also supports multi-location pickup for eMarketplace\u2019s multi-vendor and return operation.<\/li>\n<\/ul>\n<\/div>\n<h2>The Results<\/h2>\n<div>\n<ul>\n<li>Merchant onboarding to date: 7,000+ entrepreneurs<\/li>\n<li>Consumer cost saving on delivery: More than 50%<\/li>\n<li><strong>\u201cWith Delyva&#8217;s extensive courier network, we are able to outreach more entrepreneurs onto Agrobazaar Online and introduce these agriculture and agro-food products to the end consumer. Consumers now will have more information about our local product and be able to purchase and ship to their door at lower delivery rates.\u201d <\/strong>\u2013 Izzuddin Isa<\/li>\n<\/ul>\n<\/div>\n<h2>Conclusion<\/h2>\n<div>\n<ul>\n<li>The team is in process of setting up AgroXpress, an online shipping platform for agriculture and agro-food merchant. AgroXpress is built using DelyvaX system and has an additional module of mobile apps for the rider\/driver which the team plans to explore for crowdsourced delivery service during the offline event.<\/li>\n<li><strong>\u201cThere are a lot of works in building an online marketplace. Having the right technology partner for the delivery service helps reduce the cost and time required to get to the market. Now our team can focus on our Agrobazaar Online commercialization and further scale it.\u201d <\/strong>\u2013 Izzuddin Isa<\/li>\n<\/ul>\n<\/div>\n<p>\n    <a href=\"https:\/\/delyva.com\/my\/customer\/\">View more case studies and stories<\/a>\n<\/p>\n<p><!-- {\"name\":\"Case Study 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Streamlines Online Delivery System to Scale Ecommerce Services\",\"title_color\":\"\",\"maxwidth_breakpoint\":\"\",\"margin_remove_bottom\":true,\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}},{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h1\",\"title_style\":\"h4\",\"title_decoration\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"content\":\"AgroBazaar & 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FAMA\"}}]}]}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"layout\":\"1-1\",\"breakpoint\":\"m\",\"fixed_width\":\"large\",\"gutter\":\"\",\"width\":\"\",\"width_expand\":\"\",\"height\":\"\",\"margin\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"widths\":[\"1-1\"],\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"vertical_align\":\"\",\"style\":\"\",\"text_color\":\"\",\"padding\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"\",\"divider_align\":\"\",\"divider_align_breakpoint\":\"\",\"divider_align_fallback\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"block_align\":\"\"}}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-1\",\"breakpoint\":\"m\",\"fixed_width\":\"large\",\"gutter\":\"\",\"width\":\"\",\"width_expand\":\"\",\"height\":\"\",\"margin\":\"\"},\"children\":[{\"type\":\"column\",\"props\":{\"widths\":[\"1-1\"],\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"vertical_align\":\"\",\"style\":\"\",\"text_color\":\"\",\"padding\":\"\"},\"children\":[{\"type\":\"image\",\"props\":{\"margin\":\"default\",\"image_svg_color\":\"emphasis\",\"link_target\":\"\",\"image_border\":\"\",\"image_box_shadow\":\"\",\"image_hover_box_shadow\":\"\",\"image_box_decoration\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"block_align\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"animation\":\"\",\"visibility\":\"\",\"image\":\"wp-content\\\/uploads\\\/agrobazaar-scaled.jpeg\"}}]}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"layout\":\",1-2,|1-2,1-1,1-2\",\"gutter\":\"\",\"breakpoint\":\"m\",\"vertical_align\":false,\"margin\":\"\",\"fixed_width\":\"large\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"The Goal\",\"margin_remove_bottom\":true,\"title_style\":\"h3\",\"title_decoration\":\"\",\"title_color\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"1-2\",\"1-1\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"column\":\"\",\"column_breakpoint\":\"m\",\"text_style\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"margin\":\"small\",\"animation\":\"\",\"visibility\":\"\",\"text_color\":\"\",\"text_size\":\"\",\"content\":\"\n\n<ul>\\n\n\n<li>AgroBazaar Online is an eMarketplace initiated by the Ministry of Agriculture and Food Industry (MAFI) and managed by the Federal Agricultural Marketing Authority (FAMA). The platform was created to help producers, manufacturers, and suppliers of agricultural and agro-food products to market and sell their products thru an online channel.<\\\/li>\\n\n\n<li>With the changes in consumer behavior towards online purchases, the team needs to ramp up the onboarding process and outreach more merchants within the industry onto Agrobazaar Online.<\\\/li>\\n\n\n<li>AgroBazaar Online\\u2019s shipping configuration which is set by the merchant has led to difficulties in the onboarding process as each merchant\\u2019s requirement and access to the delivery company and its pricing are varies.<\\\/li>\\n\n\n<li><strong>\\u201cNot only does the non-standardize shipping complicate the merchant onboarding process, but it is also affecting the consumer experience due to higher shipping fees and different delivery SLA by each merchant\\u201d<\\\/strong> \\u2013 Izzuddin Isa<\\\/li>\\n<\\\/ul>\",\"maxwidth_breakpoint\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[]}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"layout\":\",1-2,|1-2,1-1,1-2\",\"gutter\":\"\",\"breakpoint\":\"m\",\"vertical_align\":false,\"margin\":\"\",\"fixed_width\":\"large\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"The Solution\",\"margin_remove_bottom\":true,\"title_style\":\"h3\",\"title_decoration\":\"\",\"title_color\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"1-2\",\"1-1\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"column\":\"\",\"column_breakpoint\":\"m\",\"text_style\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"margin\":\"small\",\"animation\":\"\",\"visibility\":\"\",\"text_color\":\"\",\"text_size\":\"\",\"content\":\"\n\n<ul>\\n\n\n<li>When looking for a courier company to standardize the shipping SLA and pricing, the team found Delyva which offers multiple courier and delivery services in a single platform.<\\\/li>\\n\n\n<li>Delyva has connected to more than 20 delivery companies that consist of multiple types of delivery services like domestic courier, bulky delivery, instant delivery, and international express.<\\\/li>\\n\n\n<li><strong>\\u201cWith single integration to Delyva, we will have access to all delivery companies and their services. Onboarding merchant now simplified and it helps consumer conversion too because of the competitive shipping rates offered by Delyva!\\u201d <\\\/strong>\\u2013 Izzuddin Isa<\\\/li>\\n\n\n<li>AgroBazaar Online is built and integrated with DelyvaNow. Delivery options and their rates are displayed at checkout in real-time. DelyvaNow also supports multi-location pickup for eMarketplace\\u2019s multi-vendor and return operation.<\\\/li>\\n<\\\/ul>\",\"maxwidth_breakpoint\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[]}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"layout\":\",1-2,|1-2,1-1,1-2\",\"gutter\":\"\",\"breakpoint\":\"m\",\"vertical_align\":false,\"margin\":\"\",\"fixed_width\":\"large\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"The Results\",\"margin_remove_bottom\":true,\"title_style\":\"h3\",\"title_decoration\":\"\",\"title_color\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"1-2\",\"1-1\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"column\":\"\",\"column_breakpoint\":\"m\",\"text_style\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"margin\":\"small\",\"animation\":\"\",\"visibility\":\"\",\"text_color\":\"\",\"text_size\":\"\",\"content\":\"\n\n<ul>\\n\n\n<li>Merchant onboarding to date: 7,000+ entrepreneurs<\\\/li>\\n\n\n<li>Consumer cost saving on delivery: More than 50%<\\\/li>\\n\n\n<li><strong>\\u201cWith Delyva's extensive courier network, we are able to outreach more entrepreneurs onto Agrobazaar Online and introduce these agriculture and agro-food products to the end consumer. Consumers now will have more information about our local product and be able to purchase and ship to their door at lower delivery rates.\\u201d <\\\/strong>\\u2013 Izzuddin Isa<\\\/li>\\n<\\\/ul>\",\"maxwidth_breakpoint\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"}}]},{\"name\":\"\",\"type\":\"row\",\"props\":{\"fixed_width\":\"large\",\"breakpoint\":\"m\",\"layout\":\",1-2,|1-2,1-1,1-2\",\"gutter\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"\",\"1-2\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"headline\",\"props\":{\"title_element\":\"h2\",\"content\":\"Conclusion\",\"margin_remove_bottom\":true,\"title_style\":\"h3\",\"title_decoration\":\"\",\"title_color\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"maxwidth_breakpoint\":\"\",\"margin\":\"\",\"animation\":\"\",\"visibility\":\"\",\"block_align\":\"\",\"position\":\"\",\"position_z_index\":\"\",\"block_align_breakpoint\":\"\",\"block_align_fallback\":\"\"}}]},{\"name\":\"\",\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"widths\":[\"1-2\",\"1-1\"],\"media_overlay_gradient\":\"\"},\"children\":[{\"name\":\"\",\"type\":\"text\",\"props\":{\"column\":\"\",\"column_breakpoint\":\"m\",\"text_style\":\"\",\"text_align\":\"\",\"text_align_breakpoint\":\"\",\"text_align_fallback\":\"\",\"maxwidth\":\"\",\"margin\":\"small\",\"animation\":\"\",\"visibility\":\"\",\"text_color\":\"\",\"text_size\":\"\",\"content\":\"\n\n<ul>\\n\n\n<li>The team is in process of setting up AgroXpress, an online shipping platform for agriculture and agro-food merchant. AgroXpress is built using DelyvaX system and has an additional module of mobile apps for the rider\\\/driver which the team plans to explore for crowdsourced delivery service during the offline event.<\\\/li>\\n\n\n<li><strong>\\u201cThere are a lot of works in building an online marketplace. Having the right technology partner for the delivery service helps reduce the cost and time required to get to the market. 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The platform was created to help producers, manufacturers, and suppliers of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1416,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":17,"footnotes":""},"class_list":["post-13352","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAMA Streamlines e-Commerce Delivery System - DelyvaNow Malaysia<\/title>\n<meta name=\"description\" content=\"With Delyva courier and delivery services&#039; extensive network, we are able to outreach more entrepreneurs on FAMA&#039;s Agrobazaar Online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging-website.delyvax.com\/my\/customer\/case-study-1-fama\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAMA Streamlines e-Commerce Delivery System - DelyvaNow Malaysia\" \/>\n<meta property=\"og:description\" content=\"With Delyva courier and delivery services&#039; 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